Privacy Policy

At clasyy, accessible from www.clasyy.shop , one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by clasyy and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in clasyy. This policy is not applicable to any information collected offline or via channels other than this website.

 

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our webste
  • Improve, personalize, and expand our webste
  • Understand and analyze how you use our webste
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Terms and Conditions

Trial, Exchange and Refund Policy:

 

  • Every customer must be encouraged to check the product before payment to the delivery agent.
  • If there are sizing issues or defects, or if the customer does not want not to take the product, they must be encouraged to return on spot to the delivery agent.
  • If a customer takes delivery and identifies sizing issues or defects afterwards, they must contact clasyy.shop facebook page within 48 hours of delivery. Upon consideration by us, we will inform the customer about the action applicable for their case.
  • Refunds are only applicable if a customer receives a defective product and clasyy.shop cannot replace it with a fresh piece of the same product. In all other cases of exchanges and returns, customers will be provided alternative products of the same value OR an equal amount of store credit for future purchases.

Delivery Timing: 

 

Regular deliveries are ensured within the below timelines:

Inside Chittagong: 1-2 days

Outside Chittagong: 1-3 days

 

Urgent Deliveries:  If there is an urgency, we can send the product via parcel services (e.g Pathao Parcel)  for which the product’s amount needs to be paid in advance via Bkash or Nagad and the delivery charge can be paid as cash on delivery to the rider depending on the customer’s location from clasyy office. The delivery charge will depend on the charge shown in the app of the parcel service.

 

**The exact delivery time cannot be specified as they are handled by a 3rd party delivery company